So, I finally got the print copy in my hands, and it’s exciting. It represents nearly a year of collaboration with my peers, trying to figure out how to get the latest and most accurate information, deployment tips, and inside scoops on internal best practices.… [ Continue reading ]
Expert Microsoft Teams Solutions is Here!
At long last–after almost a year of development, updates, and revisions, I’m super-excited to announce that our Microsoft Teams book has finally landed!
Big shout out to my co-authors who helped make it happen:
- Yura Lee
- Grant Oliasani
- Angel Aviles
Also, we couldn’t have gotten over the finish line without Denzil and Aaron! … [ Continue reading ]
Update: Expert Microsoft Teams Solutions available for pre-order
And it’s a wrap! Thanks to our great team for working tirelessly to make this an exciting and complete book covering the entire Teams experience.
Thanks to everyone on our scoping, authoring and review team (Yura, Grant, Angel, and Alan) who helped get this book over the finish line. … [ Continue reading ]
Update: Expert Microsoft Teams Solutions available for pre-order
Apologies for the delay–but with the advent of Operator Connect and a few other new features, we wanted to make sure we brought you the most up-to-date desk reference for configuring Microsoft Teams. We’ve also included a great flow chart on the number porting process, which we think will be really helpful to organizations starting up with cloud voice!… [ Continue reading ]
Expert Microsoft Teams Solutions available for pre-order
At long last, I’m pretty excited to announce this labor of love with some of my peers / teammates:

We’re still finalizing a few things (so a few chapter titles/headings may change), but here’s the top level outline:
| Chapter | Title | Topics |
|---|---|---|
| 1 | Teams Overview | Azure AD architecture Organization and user interface Instant messaging, chat, and presence Calendaring Mobile Devices |
| 2 | Approvals | Creating and responding to approvals Administration of the Approvals app |
| 3 | Task Management | Planner, To Do, and the Tasks App |
| 4 | Bookings | Creating and managing a booking calendar Integration with other apps and services |
| 5 | Meetings | Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration) Meeting options Audio conferencing |
| 6 | Meeting Room | Licensing and configuring Meeting Rooms Room scheduling Meeting room devices |
| 7 | Live Events | Scheduling live events Presenting and sharing content and invitations External meeting production |
| 8 | Teams app development | Building and publishing apps in Teams |
| 9 | Workflow integration | Connecting Power Automate to Teams, including posts and notifications |
| 10 | Power Virtual Agents | Creating and publishing chat bots |
| 11 | Phone System | Terminology, including calling plans, communication credits, conferencing, and emergency policies Calling features Licensing |
| 12 | Cloud Phone System Architecture | Cloud-only and direct-routing configurations Implementing phone system features, including E911, creating and assigning phone numbers, policies (call park, calling, caller ID, emergency) Configuring outbound calling |
| 13 | Microsoft Teams devices | Working with phones, Teams rooms, collaboration bars, and Teams displays |
| 14 | Planning and adoption | The Microsoft Teams adoption framework |
| 15 | Governance | Identity and authentcation Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages |
| 16 | Integration with Exchange Hybrid | Enabling and configuring hybrid connectivity between Teams and Exchange |
| 17 | Security and Data Protection | Conditional Access, Data Loss Prevention |
| 18 | Reporting | Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage |
You can go pre-order it here: https://www.amazon.com/gp/product/B09DDV1WR6… [ Continue reading ]
Guest Post: Flow SharePoint button workaround for GCC customers
So, for a while, there has been a gap in the Office 365 Government Community Cloud (GCC) SharePoint environment when it comes to the integration of Flow in GCC vs how it looks in our commercial environments. What is the difference we’re talking about?… [ Continue reading ]
