Apologies for the delay–but with the advent of Operator Connect and a few other new features, we wanted to make sure we brought you the most up-to-date desk reference for configuring Microsoft Teams. We’ve also included a great flow chart on the number porting process, which we think will be really helpful to organizations starting up with cloud voice!… [ Continue reading ]
MS-900 2nd Edition Exam Prep book teaser
Seeing as how we’re just a few days away from the launch of another title, I wanted to release a teaser chapter for our updated and upcoming MS-900: Microsoft 365 Certified Fundamentals exam prep guide.

This was another great team effort with Yura Lee, Marcos Zanre, and the entire Packt publishing team (Romy Dias, Aamir Ahmed, Prachi Sawant, Vaidehi Sawant, and Shazeen Iqbal). … [ Continue reading ]
Microsoft 365 Certified Fundamentals MS-900 Exam Guide
Welp … just a quick post to note here that we wrapped all the writing, editing, testing, re-writing, screenshotting, more updating, and exam item conjuring early, so our latest rev of the MS-900 exam prep guide (covering the updated 2021 exam skills outline) will be available for delivery starting December 30, 2021 (about two weeks early).… [ Continue reading ]
Microsoft 365 Certified Fundamentals MS-900 Exam Guide, Second Edition available for preorder
Hey, everyone! Just got the notification that our labor of love, the Microsoft 365 Certified Fundamentals MS-900 Exam Guide Second Edition (man, that’s a mouthful) is available for pre-order!
In this update, Shrek and Donkey are off on another whirlwind adventur–wait, that’s not it.… [ Continue reading ]
Expert Microsoft Teams Solutions available for pre-order
At long last, I’m pretty excited to announce this labor of love with some of my peers / teammates:

We’re still finalizing a few things (so a few chapter titles/headings may change), but here’s the top level outline:
| Chapter | Title | Topics |
|---|---|---|
| 1 | Teams Overview | Azure AD architecture Organization and user interface Instant messaging, chat, and presence Calendaring Mobile Devices |
| 2 | Approvals | Creating and responding to approvals Administration of the Approvals app |
| 3 | Task Management | Planner, To Do, and the Tasks App |
| 4 | Bookings | Creating and managing a booking calendar Integration with other apps and services |
| 5 | Meetings | Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration) Meeting options Audio conferencing |
| 6 | Meeting Room | Licensing and configuring Meeting Rooms Room scheduling Meeting room devices |
| 7 | Live Events | Scheduling live events Presenting and sharing content and invitations External meeting production |
| 8 | Teams app development | Building and publishing apps in Teams |
| 9 | Workflow integration | Connecting Power Automate to Teams, including posts and notifications |
| 10 | Power Virtual Agents | Creating and publishing chat bots |
| 11 | Phone System | Terminology, including calling plans, communication credits, conferencing, and emergency policies Calling features Licensing |
| 12 | Cloud Phone System Architecture | Cloud-only and direct-routing configurations Implementing phone system features, including E911, creating and assigning phone numbers, policies (call park, calling, caller ID, emergency) Configuring outbound calling |
| 13 | Microsoft Teams devices | Working with phones, Teams rooms, collaboration bars, and Teams displays |
| 14 | Planning and adoption | The Microsoft Teams adoption framework |
| 15 | Governance | Identity and authentcation Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages |
| 16 | Integration with Exchange Hybrid | Enabling and configuring hybrid connectivity between Teams and Exchange |
| 17 | Security and Data Protection | Conditional Access, Data Loss Prevention |
| 18 | Reporting | Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage |
You can go pre-order it here: https://www.amazon.com/gp/product/B09DDV1WR6… [ Continue reading ]
A Deep(er) Dive into Teams Architecture
While working on my current book, I was thinking about a deeper exploration of how Microsoft Teams handles permissions and content. One of our Sr. Customer Engineers has a fantastic (and very expansive) diagram of the moving pieces, which I’ve adapted to fit here.… [ Continue reading ]
Spring Promo for Workflow Automation with Microsoft Power Automate
Just a quick post–
Packt has just announced that my newest book, Workflow Automation with Microsoft Power Automate, will be offered at a promotional / sale price from April 3 to April 17! You can order it here: https://packt.live/3m3Is5y
In case you’re not familiar with it, it’s targeted toward those with little to no experience with the Power Automate platform. … [ Continue reading ]
Workflow Automation with Microsoft Power Automate
As many of you know, I recently published a Power Automate book that focuses on beginner concepts. I wanted to go ahead and make a small sample of that available.
Here, you can find a fun chapter to connect Power Automate and Forms!… [ Continue reading ]
New Year, New Skills
Happy New Year, everyone!
I’m super excited to be part of of my publisher’s #NewYearNewSkills initiative. If you’ve been curious about how to get software to help you do less of the less important stuff so you can do more of the more important stuff but weren’t sure where to start, my book “Workflow Automation with Microsoft Power Automate” is a great place to start! … [ Continue reading ]
Available for Pre-Order: SharePoint Server Admin Book!
What a crazy year it has been! This week, I sent off the final drafts for my fifth book published this calendar year.

This hefty book (600+ pages) covers installation and configuration of the SharePoint server platform. Some of the highlights include:
- Designing for performance
- MinRole and custom server role deployments
- Business Connectivity Services walk-throughs
- Detailed deployment of the Power Platform On-Premises Data Gateway
- Using Power Automate with a Data Gateway to interact with SharePoint Server
- Walkthroughs of all the options in the Hybrid Picker / Hybrid Wizard
- Examples of using migration tools to get to SharePoint Online
You can quickly pre-order it on Amazon now!… [ Continue reading ]
Available for Pre-Order: Workflow Automation with Microsoft Power Automate
If you’re wondering (or even if you’re not) why I’ve been quiet on my blog lately, it’s because I’ve been furiously working trying to finish up a new book: Workflow Automation with Microsoft Power Automate.

This is a 100-level book is targeted to users new to Microsoft Power Automate and the Microsoft 365 ecosystem.… [ Continue reading ]
The MS-301 Exam Prep Guide is available for order!
It’s officially available for ordering. Woo!

You can order it at all the usual places, including Amazon and Packt!
If you’re preparing to take the exam, you can get started immediately with the electronic copies. I’ve managed to get a few teaser chapters so you can see what you’re in for.… [ Continue reading ]
MS-301 is Off to the Press!
At long last! I’m super stoked to announce that I just approved the cover artwork for my upcoming MS-301 certification prep book. It’s all done but the crying!

Speaking of crying, there is a bit of sadness–we (somewhat unexpectedly, to me) announced the retirement of the MS-301 exam last month. … [ Continue reading ]
MS-900 Exam Guide is Here!

It sure has been a busy month! I’m still churning away on new content, but we did get this out the door: The Microsoft 365 Fundamentals MS-900 Exam guide! MS-900 is an entry level exam designed to show mastery of core cloud and Microsoft 365 technologies concepts.… [ Continue reading ]
The MS-300 Exam Prep Guide LIVES!

After several months of hard work, the team at Packt has brought this book to life! The requisite shout-outs include:
Thanks to everyone who was patient with me and supported me along the way with pizza, tacos, good vibes, and positive feedback. … [ Continue reading ]
