So, I finally got the print copy in my hands, and it’s exciting. It represents nearly a year of collaboration with my peers, trying to figure out how to get the latest and most accurate information, deployment tips, and inside scoops on internal best practices.
I personally enjoyed putting together information on planning and adoption. It’s such an integral part of my day-to-day job in Customer Experience. Our onboarding and adoption guidance is based on the Microsoft Adoption Framework.
I’ve worked with Customer Success Managers, account teams, technical specialists, and modern work architects implementing these processes to help get everyone on board with the mindset changes needed to successfully adopt Teams.
I hope you find this sample chapter helpful.
Also, there’s a lot more where it came from (https://www.amazon.com/Expert-Microsoft-Teams-Solutions-administrators/dp/1801075557).