Books

Update: Expert Microsoft Teams Solutions available for pre-order

Apologies for the delay–but with the advent of Operator Connect and a few other new features, we wanted to make sure we brought you the most up-to-date desk reference for configuring Microsoft Teams.  We’ve also included a great flow chart on the number porting process, which we think will be really helpful to organizations starting up with cloud voice!… [ Continue reading ]

Information

Quick-and-dirty Catch-All Mailbox for GCC Channel Meeting Invitations

It’s well-known that our Government Community Cloud instance of Office 365 doesn’t support emailing a channel.  This can be problematic when you are attempting to schedule a channel meeting and include recipients not on the platform.  What ends up happening is the recipient can actually receive an NDR (because they can’t send the meeting acceptance back to the channel).… [ Continue reading ]

Books

Expert Microsoft Teams Solutions available for pre-order

At long last, I’m pretty excited to announce this labor of love with some of my peers / teammates:

We’re still finalizing a few things (so a few chapter titles/headings may change), but here’s the top level outline:

Chapter Title Topics
1 Teams Overview Azure AD architecture Organization and user interface Instant messaging, chat, and presence Calendaring Mobile Devices
2 Approvals Creating and responding to approvals Administration of the Approvals app
3 Task Management Planner, To Do, and the Tasks App
4 Bookings Creating and managing a booking calendar Integration with other apps and services
5 Meetings Scheduled, Ad-hoc, and Channel meetings Meeting features (including transcription, recording, webinars, break-out rooms, and registration) Meeting options Audio conferencing
6 Meeting Room Licensing and configuring Meeting Rooms Room scheduling Meeting room devices
7 Live Events Scheduling live events Presenting and sharing content and invitations External meeting production
8 Teams app development Building and publishing apps in Teams
9 Workflow integration Connecting Power Automate to Teams, including posts and notifications
10 Power Virtual Agents Creating and publishing chat bots
11 Phone System Terminology, including calling plans, communication credits, conferencing, and emergency policies Calling features Licensing
12 Cloud Phone System Architecture Cloud-only and direct-routing configurations Implementing phone system features, including E911, creating and assigning phone numbers, policies (call park, calling, caller ID, emergency) Configuring outbound calling
13 Microsoft Teams devices Working with phones, Teams rooms, collaboration bars, and Teams displays
14 Planning and adoption The Microsoft Teams adoption framework
15 Governance Identity and authentcation Compliance (including retention and information barriers) Lifecycle management (including provisioning and access packages
16 Integration with Exchange Hybrid Enabling and configuring hybrid connectivity between Teams and Exchange
17 Security and Data Protection Conditional Access, Data Loss Prevention
18 Reporting Call Quality Dashboard, Call detail reports, User-based call reports, Live events, Teams usage

You can go pre-order it here: https://www.amazon.com/gp/product/B09DDV1WR6[ Continue reading ]

Scripting

Creating a Teams “New Channel” notification

One of my customers recently asked for a solution to checking a particular Microsoft Team multiple times a day for new channel additions.  In their organization, someone is responsible for creating a new channel every time new item for review is published, and then all of the communications, files, and data related to that item is stored in that particular time.… [ Continue reading ]